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#BTOpinion: Readers hated my take on bank phishing scams, but here’s what they are missing
Should banks bear all phishing scam losses? While our BT senior correspondent Ben Paul thinks so here (https://bt.sg/UEFC), many readers feel otherwise - that retail bank customers should take responsibility for themselves.
Still, Ben stands by his view that making customers liable for losses from phishing scams is fraught with risks.
