·1 хв читання · 90 слів·👁 6.6K↗ 17
'In hospitals, even cleaners are critical': IHH Healthcare Group CEO says leadership starts with the people no one sees
“I like being with people. Ask me to speak to anyone, from the office cleaner to a specialist, and I am very comfortable. I enjoy it,” says Dr Prem Kumar Nair, Group CEO of IHH Healthcare.
In the latest instalment of BT's #TheLeadershipPlaybook series, reporter Tan Aileng sits down with Dr Nair to discuss leading one of the world’s largest private-hospital operators - and why empathy, not strategy alone, determines success.